“I can't say enough good things about Eric’s United Garage Door Service! Our garage door spring broke unexpectedly, and when I called on a Saturday, Eric personally answered the phone. He came out on Sunday to assess the problem and was able to replace the spring the very same day. Eric was professional, knowledgeable, responsive, and great to work with. It's rare these days to find someone who provides this level of customer service, especially over a weekend. He explained everything clearly, completed the repair quickly, and had our garage door working perfectly again. If you're looking for honest, reliable, and prompt garage door service, I highly recommend Eric’s United Garage Door Service. Thank you for the outstanding service!”
Broken spring repair
Garage door spring repair across Broward and Palm Beach County
Call and describe what the door is doing. We bring torsion and extension springs sized to your door, replace the matched pair, and test the balance before we leave.
Call any hour(561) 645-7806- average rating on Google
- 5.0
- Google reviews
- 139
- Open 24 hours
What you’re seeing, and what it usually is
Torsion springs fail without warning. Here’s what each sign usually means.
- The door won’t budge, even though the opener is strainingA broken or badly weakened torsion springCall today
- The door slammed down fast and hard on its ownA spring that let go mid-cycleCall today
- A loud bang from the garage, then the door won’t move at allThe spring snapping under tensionCall today
- The door looks crooked, lower on one side than the otherA broken cable or uneven spring wearCall today
- The opener runs and strains but the door barely liftsA spring that’s lost most of its tensionThis week
- A visible gap opening up in the spring’s coilsWear building toward failureThis week
- The door feels noticeably heavier to lift than it used toSpring tension fading with age and cyclesRoutine
The parts that fail
The parts that do the lifting
A garage door is a counterbalance system. Here’s what holds the weight.
From Eric’s United’s own Google photos.
- 1
Torsion spring
The door feels like it weighs a ton to lift by hand, or won’t stay up on its own.
- 2
Cable drum
The door hangs crooked, with one corner sitting lower than the other.
- 3
Lift cable
A cable looks frayed, or has already snapped, and the door won’t move safely.
- 4
Horizontal track
The door binds, or jumps its rails partway through the cycle.
- 5
Roller and hinge
A loud grinding or popping sound every time the door opens or closes.
- 6
Manual release cord
The red pull that lets you lift the door by hand when the power is out.
- 7
Opener rail
The chain or belt slaps, or the trolley slips and the door stops halfway.
- 8
Opener and sensors
The motor hums but nothing moves, or the door reverses with nothing in the way.
How a spring repair visit goes
Same steps, every time, in this order.
- 01
You call, we ask what the door is doing
Heavy? Crooked? A bang and then nothing? That gives us a first idea (the spring, a cable, or something else) and a rough price if you want one. We confirm it at the door.
- 02
We check the whole system, not just the spring
Drums, cables, hinges and rollers get a look too, because a broken spring often means a cable or roller is close behind it.
- 03
We bring both springs, sized to your door
Torsion springs work in a matched pair. The surviving spring is close to the same age and cycle count, so we replace both rather than leave a mismatch.
- 04
We test, cycle, and show you what changed
The door gets cycled several times, checked for balance, and we walk you through what was replaced before we leave.
One Saturday call, in Kim V.’s words (June 2026): “…when I called on a Saturday, Eric personally answered the phone. He came out on Sunday to assess the problem and was able to replace the spring the very same day.”
Opening protection
A repair still has to leave your door up to code
We’re replacing hardware, not the door panel. But if a spring repair turns up more damage than expected, here’s the wind code that panel has to meet, county by county.
Three facts, with their sources
Broward County (HVHZ)
Every garage door, glazed or not, must pass the large-missile impact test.
Florida Building Code, Chapter 16Palm Beach County (Wind-Borne Debris Region)
A solid door with no glass only needs a wind-pressure rating, not the impact test.
FBC 2023, section 1609.1.2Replacing a door is new work
A replacement must meet today’s wind code, whatever the old door was rated for.
Palm Beach County permit brochure
Springs, drums and cables, plain and simple
Torsion vs. extension springs
Most doors use one or two torsion springs on a shaft above the door. Older doors sometimes use extension springs along the horizontal tracks instead. We work on both, and tell you which is on your door before we quote anything.
Why both springs come off together
A torsion pair carries the door’s weight equally. The surviving spring shares the broken one’s age and cycle count, so we replace the pair rather than leave a mismatched lift.
Drums and cables
The drums wind the lifting cables as the door moves. A frayed or popped cable is a common reason a door hangs crooked, and we check both while we’re already in there for a spring.
- Craftsman
- Chamberlain
- LiftMaster
- Genie
- Amarr
- Northwest Door
- Clopay
Recent work
Jobs we’ve done nearby
No stock photography. These are real jobs from Eric’s United’s own Google photos.
From Eric’s United’s own Google photos.
What South Florida does to a spring
Coastal salt air sits on metal hardware and doesn’t let go the way inland air does, which is hard on springs, cables and the rest of the counterbalance system.
- A spring's working life is mostly about care, not luck: the door industry's own technical guidance names handling, installation and everyday door usage as the leading factors that shorten a torsion spring's cycle lifeSource
- Rust on the spring wire reduces its effective strength and shortens cycle life, which is why manufacturers call regular lubrication of the counterbalance hardware, and keeping the spring dry, the standard defense in a humid coastal climateSource
Reviews
What Broward and Palm Beach say about spring calls
135 answered by the owner
5.0
5.0 out of 5, from 139 reviews on Google
“Outstanding service and experience! Eric was very friendly, knowledgeable, and honest. He texted prior to arrival and replaced my garage door spring in only a few minutes. Initially, we thought the cables would also need to be replaced. Upon inspection he said they were fine. This saved me from paying additional. Finding a dependable, honest professional is priceless! Highly recommend!”
“Eric was awesome! Quickly diagnosed and repaired two broken garage door openers. Highly recommended!!!”
Read on GoogleYelp: 5.0 from 70 reviews (read September 2026)
Spring repair questions
Why did my garage door spring break with no warning?
Torsion springs are rated for about 10,000 cycles and usually let go at the end of that life, not gradually. A bang and a door that won’t move is the normal failure, not a sign of anything else wrong.
Can I replace just one garage door spring?
You can, but the surviving spring is close to the same age and cycle count as the one that broke. We replace both so the door lifts evenly.
Is a broken garage door spring dangerous to fix myself?
A wound torsion spring holds real force, which is why this is a job most homeowners leave to someone who does it regularly. Treat an already-broken spring as something not to lift by hand.
How long do garage door springs usually last in South Florida?
About 10,000 cycles, roughly 3 to 10 years depending on use. Salt air can shorten that by accelerating rust on the spring and its hardware.
What’s the difference between a torsion spring and an extension spring?
A torsion spring sits on a shaft above the door and twists as it closes. An extension spring stretches along the horizontal tracks instead. We work on both.
Will the new spring actually match my door?
We bring springs sized to your door’s weight and shaft, not a generic size, and replace the drums or cables too if they’re worn.
Call before the door gets any harder to lift
(561) 645-7806
A person answers, day or night.
Get my free estimate