FAQ
Questions about garage door repair in Broward and Palm Beach
What people ask before they call. For anything more specific, call (561) 645‑7806.
Repairs
Why did my garage door spring break?
A standard torsion spring is rated for around 10,000 open-and-close cycles. At a typical few cycles a day, that’s roughly 3 to 10 years before the risk of failure rises sharply. It comes sooner on a door opened many times a day, which is why higher-cycle springs exist.
Why is my garage door suddenly heavy to lift by hand?
That’s almost always the torsion spring. It’s the spring, mounted on a shaft above the closed door, that does most of the lifting work. When it breaks or weakens, the door’s full weight lands on you instead.
Why does my garage door open but not close all the way?
Misaligned photo-eye sensors are the most common cause. The two sensors near the floor have to see each other in a straight line; if a bracket gets bumped or shifts, the opener treats it as something blocking the door and reverses or refuses to close.
My garage door came off its track. Is it safe to leave until morning?
Leave it alone and don’t force it by hand or with the opener. A door under spring tension can move unpredictably. If it’s stuck open, that’s a security and weather concern worth a call now; if it’s stuck closed and nobody needs the car out, it can usually wait for daylight. Call (561) 645-7806 and describe exactly what you’re seeing and we’ll help you judge it.
Do you repair both torsion and extension springs?
Yes. Torsion springs mount on a shaft above the door and are standard on most homes today; extension springs run along the horizontal tracks and are common on older houses. We work on both.
Openers & smart features
Which opener brands do you work on?
Craftsman, Chamberlain, LiftMaster and Genie openers, plus doors from Amarr, Clopay and Northwest Door. We service and install all seven.
My opener runs but the door doesn’t move. What’s wrong?
Often it’s a worn or stripped drive gear inside the opener, the internal gear that turns the motor’s spin into the pull on the trolley. It’s a common failure and usually an opener repair, not a full replacement.
Can you reprogram my garage door remote or keypad?
Yes. Lost remotes, new keypad codes, and getting a smart opener’s app working again are all part of a normal service call.
Is a battery backup on my opener required in Florida?
No. That’s a California requirement (SB 969), not a Florida one. Florida has no statewide law requiring battery backup on a residential garage door opener, though it’s worth having given how often storms here knock out power.
Why do my photo-eye sensors keep going out of alignment?
Heat is usually the culprit. South Florida temperature swings expand and contract the brackets and the concrete or track they’re fixed to, and direct sun glare on the lenses can cause false triggers too.
Installation, code & maintenance
Do I need a permit to replace a garage door in Florida?
In most cases, yes. Palm Beach County’s own permit brochure specifically excludes overhead doors from its no-permit list, and Broward jurisdictions generally require a permit for construction work. Boca Raton streamlined this with an over-the-counter, same-day permit for a straightforward single-family garage door swap with no wall changes.
Does a new garage door have to be hurricane-rated?
It depends on the county. In Broward’s High-Velocity Hurricane Zone, every door, glazed or not, must pass a large-missile impact test. In Palm Beach County’s Wind-Borne Debris Region, a solid door without glass only needs a wind-pressure rating; the impact test applies to glazed openings.
Can a reinforced garage door lower my insurance premium?
It can affect the “opening protection” line on Florida’s wind mitigation inspection form (OIR-B1-1802). An unrated garage door is scored as the weakest opening in the house, which can drag down the whole credit. What that’s worth on your premium is set by your insurer, not by us; ask your agent for the specific number.
How often should a garage door get serviced?
Coastal salt air is hard on unprotected hardware. Industry guidance suggests checking springs, cables, rollers and fasteners at least once a year, more often the closer you are to the water. A yearly look catches wear before it becomes a Sunday-night breakdown.
Do you work on commercial garage doors, not just residential?
Yes. Commercial services are part of what we offer, alongside residential repair, installation and maintenance.

Still have a question?
Call (561) 645‑7806. The person who answers is the person who does the work.
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