Privacy policy

When you send the form on this site we receive what you type into it: your name, your phone number, your email address if you add one, your city, your message, and whether you ticked the box to get text messages about your request.

When you call us, we see your phone number and our phone provider keeps a record of the call. Nothing on this site takes a payment.

To answer your request: to call you back, to arrange a visit, and to give you the price for the work. If you ticked the texting box, we also use your number to text you about that same request. We do not use your details for anything else, except as described in the analytics section below, and we do not sell them.

This website counts a few anonymous interactions, such as taps on the phone number, clicks on buttons and starting or sending a form, together with the page where they happen. Our website platform, LunOS, keeps these counts without cookies and without your name, phone number or email, and they are used only to understand which pages help visitors reach us.

This website uses Google Analytics, a measurement service of Google LLC. It records the pages you view and how you use them, an approximate location worked out from your IP address, and the type of device and browser you use, and it sets its own cookies to tell visits apart. We use this to count visits and improve the website. This information is not sold. Learn how Google uses this data, and your choices, at https://www.google.com/policies/privacy/partners/.

When you send a form, Google Analytics can also detect the email address, phone number and street address you typed and send them to Google in hashed form (turned into a code that does not show the original text), so that Google can measure which visits lead to a request.

To stop Google Analytics measuring your visits, you can install Google’s opt-out browser add-on from tools.google.com/dlpage/gaoptout.

This website also uses Cloudflare Web Analytics, a measurement service by Cloudflare, Inc. that counts page views and loading times without cookies and without following you across other websites.

If you reach this website from an online ad, the page address can include an ad click identifier (such as gclid, wbraid or gbraid). When you send a form, that identifier is sent with it so we can tell which ads bring requests. It does not identify you by name.

To block spam, our forms use Cloudflare Turnstile, a security check by Cloudflare, Inc. that reads technical information about your browser and device. It does not use advertising cookies.

Some pages of this website show a map from Google Maps, a service of Google LLC. The map loads from Google, which may set its own cookies and receive your IP address.

If you use the accessibility options, your choices are saved in your own browser so they stay on as you move between pages; they are not sent to us.

The company that hosts this website and passes form requests to us, and the phone and messaging providers that carry our calls and texts, handle your details for us only to deliver the service. They may not use your details for their own purposes.

Google and Cloudflare also handle information from this website. Cloudflare, Inc. delivers this website to your browser and runs Cloudflare Web Analytics and the Cloudflare Turnstile spam check on our forms, as described in the analytics section above. The map on some pages is shown by Google Maps, a service of Google LLC, which receives your IP address and browser details when the map loads.

Google LLC also receives what Google Analytics collects on this website, as described in the analytics section above, and uses it as explained at https://www.google.com/policies/privacy/partners/.

We share information with anyone else only when the law requires it.

We keep your request for as long as we need it to do the work and keep ordinary business records. Ask us and we will delete it sooner, unless we have to keep it by law.

You can ask what we hold about you, ask us to correct it, or ask us to delete it. Reply STOP to any text to stop them. To ask about anything in this policy, call (561) 645-7806 or email [email protected].

If we change how we handle your information, we will update this page and the date at the top. The terms for using this site are on the terms and conditions page.

When you check the SMS consent box on a form on this website, Eric's Garage Door Repair Service uses the mobile number you give us to send you the text messages you agreed to receive: replies to service requests and appointment reminders.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to cancel at any time. For help you can also contact us at (561) 645-7806 or [email protected]. Consent is not a condition of purchase. The full SMS program terms are in our Terms of Service.